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Get an instant answer from our AI assistant, or send your question to the easyRep team. We reply by email, usually within one business day.
Instant answers
Ask the AI assistant
It knows our plans and prices, the free trial, and how setup works. Any time, day or night.
For anything about your own account, like a bill or a number, please use the form so a person can look into it.
Quick answers
Common questions
Will callers know it’s an AI?
If a caller asks, it tells them honestly that it is the business’s AI assistant. Most callers simply get their question answered or their message taken.
Can it take reservations and appointments?
Yes. Your receptionist checks your calendar, books the time if it’s free (or offers the nearest open times), and texts a confirmation if you have Text Messages. It’s included in the AI Receptionist Growth and Pro plans, and a $29/month add-on on Starter. Walk-in only? Just leave it off.
Can I keep my current phone number?
Yes. Forward your existing number to your easyRep number, or pick a new local number during sign-up.
What if it can’t answer a question?
It only answers from the facts you give it. Anything else becomes a message for you to call back, or a transfer to your phone if you set one.
Are calls recorded?
Calls are transcribed so you can read them in your dashboard. By default it tells callers the call may be recorded, which Florida and several other states require.
Send the team a question
A person reads every message.